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FROM THE EDITOR
[APRIL 1st 2005]
On
average I have one customer a year who hassles other guests. Not a
bad score, I would say, but yesterday I had two on the same day!
It was still early afternoon when I went to BuGils. One gentleman,
well dressed in an office outfit, was holding my book high in the
air when I came in. "I want this book but it is too expensive!",
he was shouting over the bar. He was clearly drunk. He tried to
get support from other guests. But they, mostly older expats,
quietly ignored him. My waitresses, afraid, pointed at me. "He is
the author!", they chanted in choir. The drunk man stood still for
a second with the book high in the air. Looking me sharply in the
eyes I could see he was calculating the risks of his behavior.
'Are you the writer?', he asked me. I calmly nodded. "Your book is
too expensive man! Give me a 50% discount and I buy it!" One
customer, a huge Dutchman had enough of it. He threw a hundred
Rupiah note on the bar. 'For Gods' sake give him that book and let
him shut up or I will throw him in the lake!'. The irritating
customer now realized he had to calm down or it would be trouble.
He decided to look for 'safer' victims and started to hassle the
staff. An old barman in Amsterdam once taught me that it is always
best to ignore drunk customers as much as possible. The aggressive
ones want attention but if they don't get it they give up in the
end. Trying to get them out is often provoking more aggression.
Besides that, in BuGils I don't have bouncers to help me out.
When the American left with his free copy of my book it was now
the big Dutchman who started to get drunk. And he was huge, I mean
really huge. I know him and he is an ok guy who is doing
successful business at a high level. But a few times in the past I
had troubles because of his behavior. Once, after ten (!) Long
Island Cocktails he started to blow his drink in the faces of
customers next to him, an innocent couple. At another time I was
interviewing two potential candidates to become waitress. Can you
imagine the night mares these two girls probably still have after
this enormous 2.20 meter colossal Dutchmen started throwing not
only peanuts at them but the 2,5 kilo bags as well! I still
remember them running as fast as they could, out of the complex.
Last night he was in the mood again.
He was all over the place and you could see the other guests
peeking from the corner of their eyes, hoping he would move away
from them. But some of them were unfortunate. He embraced his
enormous hands around people around the bar, using his heavy body
as a ballast. As a schoolboy looking for some fun, he tried to
set up discussions. Disturbing behavior but luckily innocent. It
always ended with him kissing the fore head of his scared or
irritated victims. Some guests were looking at me for help, but
the guy was just too big. My Indian friend with his girlfriend was
also cornered. I don't think his girlfriend will ever come back to
BuGils.
New couples came in, taking the
empty seats next to him. It was if as he always waited for that
moment: when they cheered and took their first sip, then
lighting would struck these innocent customers. Drinks splashed in
their faces. The huge Dutchman had the time of his life. When I
was making a phone call outside on the terrace, Uci the cashier
came in panic outside. "Bart! He is crazy! He is dangerous! He
is eating the billiard balls!" I quickly went inside. There he
was, sitting on the pool table with number 8 in his mouth. He
looked at me as a wounded puppy. In the end the puppy was tired of
playing and left quietly.
This morning at 6.30 I received the first SMS: 'I did it again,
leaving without paying. What is the damage? I will send somebody
directly'. At 6.45 it was followed by his second: 'I left my
handphone, did your barmaids find it?' No. They didn't find it. We
are also missing a billiard ball... Strange... Could he really
have swallowed the ...!? Naaah...-
More about the GLENMORE Sage: One more reader comes with a
possible explanation for the existence of kampungs in East-Java of
Scottish origin. Eddy de Jongh lived in Indonesia a couple of
years ago and he had heard of the story that centuries ago a
number of Scottish lived in the Dutch city of Gouda. But there
they were very troublesome and the Dutch government decided to
deport them to the Dutch-Indies. Here they were allowed to live
and work but not within a 50km radius from the coast. I still
haven't had the time yet to do more research, but I am not giving
up yet. Next week also the pictures of these kampungs.
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